Before your appointment
Preparation
Good preparation makes all the difference to timing, comfort and the final result.
01
Hair washed and blow-dried
Please arrive with clean, thoroughly detangled and blow-dried hair, free of oils or heavy products. Not possible? Simply add ‘wash & blow-dry’ as an extra when you book.
02
Previous braids taken down
Still wearing braids or twists? Take them down beforehand, or add ‘take-down of previous braids’ to your booking so your time slot is right.
03
Hair and colour
Synthetic hair in natural shades can be included for an additional charge. If you’d like a special colour, please let us know at least 3 days in advance.
04
Take your time
Some styles take several hours. Bring something to eat or drink, and perhaps earphones or a fully charged phone.
05
Arrive on time
Please be on time. If you are more than 15 minutes late, we may not be able to complete your full appointment. See our terms.